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Delivery Australia
Deliveries can be made throughout Australia

Delivery methods include:
Standard/Road Freight (2-5 working days)
Premium Freight (Next working day Metro areas, other 1-2 working days)
Air Freight
International (We choose Australia Post Airmail)

Delivery New Zealand
Deliveries can be made throughout New Zealand

Delivery methods include:
National Courier Post
Courier North Island
Courier South Island
VIP / Rural North Island
VIP / Rural South Island

Delivery International
Deliveries can be made to most countries.

Deliveries originate from the Mail Order Department in Sydney, Australia. An estimated price will be indicated during the checkout, however, this is charge is subject to change depending on the country the goods are to be sent to. A sales member will advise you by email if the delivery charge is not enough.



Prices
Prices will be indicated during the checkout process determined by the weight, delivery method or dollar value of the order. Prices include GST.



Weight
An estimated weight of your order will be calculated and displayed during the checkout to help indicate which delivery method you should use. The weight is calculated by the greater of weight or volume. Please note: The weight indicated will be approximate and does not allow for the carton or packaging.



Dangerous and Heavy Goods
Aerosols, flammable, heavy and bulky items cannot be sent by air or post. An indication in the checkout will appear if your order falls into this category.



Transit Goods Insurance
If you do wish to insure, insurance will cost 1% of the order value and we are happy to arrange this on your behalf. This insurance also covers goods DAMAGED in transit. Insurance will cost $1 for every $100 value or PART THEREOF. In other words if your order is for $145.00 the insurance will be $2.00. We do not automatically insure unless you specify it. If you don't select insurance you are NOT insured.



Damaged Goods
The same basic principals apply to goods damaged in transit as goods missing. If you suspect that the parcel has suffered to the point where the goods inside are damaged - do not open the parcel. Contact the carrier.

For information on Refunds or Guarantees please view our Terms & Conditions.

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